Privacy policy

Privacy Policy

Effective Date: June 13, 2025
Last Updated: June 13, 2025

About Us

“We”, “us” or “our” refers to Pachi Pachi LLC, the operator of this store and website, with a principal business location at 246 Frost Street, Brooklyn, NY 11211. Pachi Pachi provides a curated shopping experience via our online and offline products, services, and experiences (the “Services”), which are powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or interact with our Services. By using any part of our Services, you acknowledge that you have read and agree to this Privacy Policy.

Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you. This includes:

  • Contact Information: Name, email address, mailing/shipping/billing addresses, phone number.

  • Payment Information: Credit/debit card details, bank information (collected by third-party payment processors).

  • Account Details: Username, password, preferences, and settings.

  • Transaction Information: Order history, returns, cancellations, and wishlist data.

  • Survey & Feedback: Responses to surveys, promotions, or customer feedback forms.

  • Device & Usage Data: IP address, browser/device type, interaction with the site.

  • Communications: Customer support interactions and other messages.

How We Collect Personal Information

  • Directly from you: When you sign up, place an order, fill out forms, or contact us.

  • Automatically: Through cookies and tracking technologies while you use our Services.

  • Third Parties: Including service providers, partners, and Shopify.

How We Use Your Personal Information

We use your data for the following purposes:

  • Provide and Improve Services: To process orders, provide support, personalize your experience, and manage your account.

  • Marketing & Advertising: To send you promotional materials or display relevant ads.

  • Security: To prevent fraud and protect your data and our Services.

  • Legal Compliance: To meet legal obligations and respond to lawful requests.

  • Communication: To respond to inquiries, provide updates, and manage relationships.

How We Share Your Information

We may share your information with:

  • Vendors and Service Providers: For services such as shipping, payment processing, analytics, marketing, and IT support.

  • Shopify: To power and enhance the Services. For more details, see Shopify Consumer Privacy Policy.

  • Business Partners: For advertising and promotional services.

  • Legal Authorities: When required by law or legal process.

  • Corporate Transactions: In connection with mergers, sales, or restructuring.

We do not “sell” or “share” the personal information of individuals under the age of 16.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access / Know: Request the personal data we hold about you.

  • Correction: Request correction of inaccurate information.

  • Deletion: Request deletion of your data.

  • Portability: Request a copy of your data.

  • Opt-out of Sale/Sharing: For targeted advertising or sale of data (opt-out via Global Privacy Control).

  • Withdraw Consent: For processing based on consent.

To exercise your rights, email us at mr.pachi@pachipachi.us

We will not discriminate against you for exercising your rights. To verify requests, we may require proof of identity or authorization if submitted through an agent.

Marketing Choices

You may receive marketing communications if you signed up or made purchases with us. You can opt out at any time by:

You may still receive non-marketing communications (e.g., order confirmations or customer support replies).

Retention and Security of Your Data

We retain personal information only as long as necessary for its intended purpose, or to comply with legal obligations.

We implement reasonable safeguards, but no method of transmission or storage is completely secure. Avoid sending sensitive information via unsecure channels.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from children. If you believe your child has provided personal data to us, please contact us so we can delete it.

International Data Transfers

If your data is transferred outside your country (e.g., to Shopify servers), we use recognized legal mechanisms like Standard Contractual Clauses to protect it.

Third-Party Links

Our Services may include links to external websites not governed by us. Please review their privacy policies as we are not responsible for their content, security, or data practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised effective date.

Contact Us

For questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:

Pachi Pachi LLC
mr.pachi@pachipachi.us
SMS Marketing Number: +1 (347) 919-5547